These Terms of Use (‘Terms’ or ‘Agreement’) govern your access to and use of all content, services, and products available through the ARF Private Investigators website at arf-privateinvestigators.co.uk (the ‘Service’), operated by ARF Private Investigators (‘we’, ‘us’, or ‘our’).
Your access to our Services is conditional upon your acceptance of these Terms in full, without modification, along with any other operating rules, policies, and guidance we may publish from time to time.
Please read these Terms carefully before accessing or using our Services. By accessing or using any part of our Services, you agree to be bound by this Agreement. If you do not agree with any part of these Terms, you must not access or use our Services.
1. Our Services
ARF Private Investigators provides professional investigation services to private individuals, businesses, and legal professionals. Our services include, but are not limited to, covert surveillance, process serving, bug sweeping, tracing, lie detector testing, and corporate and fraud investigations.
Nothing on our website constitutes legal advice. Information published on this site is provided for general informational purposes only. If you require legal guidance, you should seek the advice of a qualified solicitor or legal professional.
2. Acceptable Use
By using our Services, you agree that you will not:
- Use our Services for any purpose that is unlawful, fraudulent, or contrary to these Terms
- Provide false, misleading, or inaccurate information when engaging our Services or communicating with our team
- Instruct us to carry out any investigation or activity that you know, or reasonably ought to know, is illegal, in breach of another party’s rights, or contrary to the Data Protection Act 2018 or the UK GDPR
- Attempt to gain unauthorised access to any part of our website, systems, or communications
- Use our website to transmit any unsolicited commercial communications, malware, or harmful content
- Reproduce, copy, or exploit any part of our website or its content for commercial purposes without our express written permission
ARF Private Investigators operates strictly within the law. We reserve the right to refuse, suspend, or terminate any instruction or engagement where we have reason to believe it is unlawful, unethical, or contrary to our professional obligations.
3. Intellectual Property
All content on this website — including text, images, logos, graphics, case studies, and service descriptions — is the intellectual property of ARF Private Investigators or its licensors. Nothing in these Terms transfers any intellectual property rights to you.
You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent. All rights not expressly granted are reserved.
4. Third-Party Services
Our website may incorporate or link to third-party tools, platforms, software, or services (‘Third-Party Services’). If you use or access any Third-Party Services in connection with our website, you acknowledge and agree that:
- Your use of any Third-Party Service is entirely at your own risk
- We are not responsible or liable for the content, availability, accuracy, or practices of any third-party website or service
- We accept no liability for any loss or damage — direct or indirect — arising from your use of or reliance on Third-Party Services
We recommend that you review the terms and privacy policies of any third-party services you access through or alongside our website.
5. Links to Other Websites
Our website may contain hyperlinks to external websites or resources that are not owned or operated by ARF Private Investigators. These links are provided for convenience only and do not constitute an endorsement of those sites or their content.
We accept no responsibility for the content, privacy practices, or reliability of any third-party websites. Your access to and use of any linked website is subject to the terms and policies of that site.
6. Accounts and Client Access
Where access to any part of our Services requires you to create an account or register your details, you agree to provide complete and accurate information at the time of registration and to keep that information current.
You are solely responsible for all activity that occurs under your account and for maintaining the confidentiality of your access credentials. You must not share your login details with any third party.
If you become aware of any unauthorised use of your account or any breach of security, you must notify us immediately at help.arf.privateinvestigators@gmail.com. We accept no liability for any loss or damage arising from your failure to comply with this obligation.
7. Confidentiality
All information you share with ARF Private Investigators in the course of engaging our Services is treated with the strictest confidence. Our team operates under professional confidentiality obligations and we will not disclose your identity, enquiry, or case details to any third party except where required by law or with your express consent.
In engaging our Services, you agree to treat any information provided to you by ARF — including methodologies, operational details, and investigative reports — as confidential. You must not disclose such information to any third party without our prior written agreement.
8. Payment and Refund Policy
Our fees will be confirmed to you in writing prior to the commencement of any investigation or service. Where applicable, we operate on a fixed-fee basis, and there are no hidden costs. Full pricing transparency is provided before any work begins.
Please note that ARF Private Investigators operates a no-refund policy. By making payment for our Services, you acknowledge and accept these Terms in full, including this no-refund provision. This does not affect any rights you may have under applicable consumer protection legislation.
Payment confirms your instruction to proceed and your acceptance of the quoted scope of work.
9. Disclaimer of Warranties
Our website and the information contained within it are provided on an ‘as is’ and ‘as available’ basis. While we take every reasonable step to ensure accuracy and availability, ARF Private Investigators makes no representations or warranties of any kind, express or implied, including but not limited to:
- That the website will be uninterrupted, error-free, or free from viruses or harmful components
- That the information on the website is complete, current, or accurate in all respects
- That any particular outcome or result will be achieved by engaging our Services
Investigation outcomes depend on the circumstances of each individual case. While we maintain an exceptional success rate, we cannot guarantee specific results in every matter. Any indication of past performance or case outcomes on this website is illustrative only.
10. Limitation of Liability
To the fullest extent permitted by applicable law, ARF Private Investigators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our website or Services.
Our total liability to you in connection with any matter arising under these Terms shall not exceed the total fees paid by you to ARF in respect of the specific service to which the claim relates.
Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded under English law.
11. Termination
We reserve the right to suspend or terminate your access to our Services at any time, with or without cause and with or without prior notice, where we consider it necessary to do so — including where we have reason to believe these Terms have been breached.
If you wish to discontinue using our Services, you may do so at any time. Any obligations that by their nature survive termination — including provisions relating to intellectual property, confidentiality, payment, disclaimers, and limitation of liability — shall continue to apply following termination of this Agreement.
12. Changes to These Terms
ARF Private Investigators reserves the right to amend or replace these Terms at any time at our sole discretion. Where changes are material, we will provide reasonable notice by posting an updated version on our website or, where appropriate, by notifying you directly.
We will endeavour to provide at least 30 days’ notice prior to any material changes taking effect. Your continued use of our Services after the effective date of any revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must cease using our Services.
13. Governing Law and Jurisdiction
This Agreement and any dispute or claim arising from or in connection with it — including non-contractual disputes or claims — shall be governed by and construed in accordance with the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this Agreement or its subject matter or formation.
14. Contact Us
If you have any questions, concerns, or complaints regarding these Terms of Use, please contact us using the details below:
ARF Private Investigators
Ericsson Building, Weaman Street, Birmingham, B4 6DG
Telephone: 0800 002 9654 /
Email: help.arf.privateinvestigators@gmail.com
Website: arf-privateinvestigators.co.uk
ARF Private Investigators
Ericsson Building, Weaman Street, Birmingham, B4 6DG
0800 002 9654 | help.arf.privateinvestigators@gmail.com
arf-privateinvestigators.co.uk